Legal

1. Who we are

   The controller of personal data collected through this website is Consovenio, s.r.o., Na Strži 1702/65, 140 00 Prague 4, Czechia, reg. no. (IČO) 29021901, registered with the Municipal Court in Prague, section C, file 160546. You can reach us at privacy@consovenio.com.

2. What we process and why

   Contact and quote forms. When you send us a message or request an indicative offer, we process your name, e-mail address, company and phone number (if provided), your answers about your environment, the content of your message, your IP address, your browser's user agent and the page you came from (referrer). The last three help us recognise abuse and spam; we do not use them for marketing or profiling. The legal basis is taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in preventing abuse of the forms (Art. 6(1)(f) GDPR). We keep enquiries for up to 2 years, or longer where the enquiry leads to a business relationship.

   Analytics. We use self-hosted Matomo analytics configured to respect your browser's settings. Analytics data is aggregated, stored on our own infrastructure in the EU, and never sold or shared with advertising networks. We also use Ahrefs Web Analytics, a cookieless service that counts page views and traffic sources in aggregate, without identifying individual visitors.

   Server logs. Our servers keep standard technical logs (IP address, requested URL, timestamp) for security and troubleshooting, retained for a limited period.

3. Who processes data for us

   Contact form submissions are handled by our own form-processing service and mail infrastructure, hosted on servers in the EU. We do not transfer your personal data outside the EU/EEA and we do not use it for automated decision-making.

4. Cookies

   This website does not use advertising or cross-site tracking cookies. Only technically necessary cookies (such as session security) may be set.

5. Your rights

   Under the GDPR you may request access to, correction or deletion of your personal data, restriction of processing, data portability, and you may object to processing based on legitimate interest. Write to privacy@consovenio.com and we will respond within one month. You may also lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ, uoou.gov.cz).