WHAT IS SUPPORT?

Technical support is not really what people believe it to be. Most people's experience with support services leads them to think that it's just about helping users figure out software functionality, or troubleshoot their problems. But that's not all there is to it.

In fact, there is a completely different aspect of technical support that your average user knows nothing about. (Provided that the support team does its job well.) It doesn't deal with users, but is focused on taking care of system operations. Our SharePoint architects closely monitor the company infrastructure, and perform constant behind-the-scenes work to keep it in smooth and perfect operation. This “invisible” work allows company applications to function flawlessly without disruptions or breakdowns. The result: a highly productive workplace where employees always have the tools to do their job.

Only a well-maintained infrastructure can keep up with the needs of a growing business. That's why our SharePoint support and maintenance services are vital - they ensure that your SharePoint system can dynamically grow with you. Does your expanding business need more resources? No problem. The technology will scale up to guarantee system security and deliver an optimal level of performance for flawless and disruption-free operation.

OUR EXPERIENCE

When you contact us for support, you are going to get more than just an intern browsing through an outdated manual. We take our support service seriously, so each of your requests is going to be processed by a skilled technician with senior-level experience. It doesn't matter if you are running SharePoint on premise, in the cloud, or in a hybrid setup - our employees have seen it all, and are ready to get to work!

We have been providing our professional support to clients of all shapes and sizes - from small businesses to international organizations - for over 11 years. Our customers couldn't be more different from each other. Located all over the world, these businesses represent a variety of industries, such as Finance and Banking, Pharmaceutical, or Automotive Manufacturing. But despite their differences, they have one thing in common: all of them are all satisfied and enthusiastic customers that highly value our Microsoft support services.

TYPES OF SUPPORT

SharePoint Technical Support

You are probably aware that it takes more than just a driver to drive a car. The person behind the steering wheel may not know enough about his vehicle to fix the engine when it breaks. So of course, he'd have to rely on a mechanic to do it.

Similarly, your organization needs expert assistance to sort out all the technical issues that could hinder your applications from functioning the way they should. Our IT support business team will take painstaking care of your infrastructure - the engine that makes SharePoint run.

SharePoint Consulting

For any type of questions that you - or your employees - might have. This is a chance to broaden your horizons and discover all that SharePoint has to offer. Interested in exploring and learning about functions that you haven't tried yet? Out team of SharePoint consultants is here to show you the way. Or maybe you just want to get better at what you already do. In that case, we'll share some clever tips that will help you get your work done faster and easier. Contact us to get started on your path to SharePoint mastery.

SharePoint Development

While we appreciate the power of SharePoint's built-in feature set, we realize that every customer is unique and thus may need something extra. Do you have a specific business need that isn't met by standard SharePoint functionality? (One example of such a need is compliance with international legislation.) If that's the case, we'll work with you to engineer a solution - either by modifying existing tools, or having completely new ones created by our skilled team of SharePoint developers.